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New Website Project Overview: Salem, CT

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It is best to think of a municipal website as no more than an extension of your department. Whatever people can get by visiting your office (with a few exceptions) they should be able to get online, 24 hours a day. These may include applications, forms, regulations, procedures, programs, notices, minutes, bylaws, etc. Over time, you should see phone calls and foot traffic reduced as some of their basic needs are met, freeing up some of your time for other needs.

So, it is important you try to place as much useful information onto your site as you can. You provide the information to us - we build the pages and create all of the internal navigation for visitors to find it. This is a four-step process.

Step One: Department Survey

We need some basic information about your department – names, contact info, staff members, etc. Please click on the following link and fill out this survey between now and your meeting. [NOTE: We will be able to revise all the information on this survey, when necessary].

Salem Department Survey

Step Two: Start Thinking About Content

Within each department we place all of the useful information (applications, forms, regulations, etc,) in a section called “Additional Links”. Start thinking about the Topics of Information you would like to have available on your site. We suggest you review:

a. Your Old Website

b. Other Municipal Websites: It is often good practice to see what other municipalities offer their constituents online. On the table below, find your department, then click on the three examples to see what they do.

Department	Municipality:	Municipality:	Municipality:
Police	Example One	Example Two	Example Three
Town Administrator	Example One	Example Two	Example Three
Board of Assessors	Example One	Example Two	Example Three
Treasurer/Finance	Example One	Example Two	Example Three
Town Clerk	Example One	Example Two	Example Three
BOH	Example One	Example Two	Example Three
Conservation Comm,	Example One	Example Two	Example Three
Council on Aging	Example One	Example Two	Example Three
DPW	Example One	Example Two	Example Three
Library	Example One	Example Two	Example Three
Building Inspector	Example One	Example Two	Example Three
Fire Dept.	Example One	Example Two	Example Three
Personnel	Example One	Example Two	Example Three
Veteran’s Services	Example One	Example Two	Example Three
Parks & Recreation	Example One	Example Two	Example Three
Planning	Example One	Example Two	Example Three
Community Develop	Example One	Example Two	Example Three
Board of Selectmen	Example One	Example Two	Example Three
Light Dept	Example One	Example Two	Example Three

Step Three: Identify Content

1. Identify all the content you want us to move from your current site.

2). Identify all new content you want added to the site. Over the next 2-3 weeks send us the actual information to support each of these “Additional Links”.

- Submit this content in electronic form (for example Word documents, Excel documents, attachments to emails).

- You may also want to enable visitors to your site to link to outside websites. If so, please send the URL (address) of those other sites.

- Submit documents that you'd like to remain unchanged, such applications, in PDF format.

Email to: content@virtualtownhall.net (Identify your town and department in the subject)

That is it for now.

Thanks!

Millard Rose

Virtual Town Hall

mrose@virtualtownhall.net

Town Hall: 123 Main St., Our Town, US 24601 Ph:978.461.5895